Upselling CRM
Your best associate suggests the right add-on every time. Everyone else forgets, or guesses. Retailr puts that suggestion on the screen, the kiosk, the mirror and the till — built from what the customer actually buys.
Works with HubSpot and Salesforce — or use the Retailr CRM with upselling built in.
The engine reads what's happening now and what this person has done before, then puts the offer on whichever surface they're standing in front of.
Most upselling tools assume a CRM stack you may not run. Retailr works three ways, and the in-store behaviour flows into whichever you pick.
Keep HubSpot as your source of truth. Retailr syncs contacts, in-store activity and offer redemptions into it, so marketing builds lists on real store behaviour rather than email opens alone.
For enterprise and franchise groups already standardised on Salesforce. Retailr feeds the floor data in and reads segments back out, so head-office campaigns reach the screens in each store.
Built in, with the upselling engine already wired to it. Nothing to license, nothing to integrate — profiles build themselves from the POS, the mirror and the fitting room from day one.
Running something else? Most CRMs connect through the same API layer — tell us what you use and we'll confirm before you commit.
You'll always know why a suggestion appeared. Merchandising sets the hard rules; the engine fills the rest from what actually sells together.
"Complete the look" beside the item they just picked up on the sensor rail.
Matching pieces suggested from the garments RFID already detected in the room.
A prompt on the POS or the associate's tablet, one tap to add to the sale.
The add-on they skipped, sent by SMS or WhatsApp while it's still relevant.
Every suggestion is logged with what happened next, so you can turn off the ones that annoy people and keep the ones that pay.
How often a suggestion turned into an added item, by pairing and by surface.
What each rule earned, so low performers can be retired.
Screen versus fitting room versus till — where your customers actually convert.
Rankings across locations, so head office can copy what works.
No. If you run HubSpot or Salesforce, Retailr syncs to it. The built-in Retailr CRM is there for businesses that don't have one, or don't want another licence.
Your rules plus patterns from your own transaction data — what sells together in your stores. You can see and edit every rule.
No. The engine checks live inventory through your POS before anything is shown.
Within the limits head office defines. Global rules stay locked; local ones are theirs.
Personalised messaging follows the consent captured at signup, and customers can opt out from any message. On-screen suggestions in-store don't require identifying anyone.
Rule-based suggestions work on day one. Learned pairings need a few weeks of transaction history to be worth trusting.
Bring a few months of transactions. We'll show you what already sells together — and what you've never been suggesting.