Category 01
Patient education
Short explainers that answer the questions people ask at the desk, playing while they wait.
Hospitals · Clinics · Pharmacies · Dental
Calmer waiting rooms start on the screen.
Queue displays, wayfinding, health information and instant emergency broadcast — on one platform, across every department and every site, without a patient name ever appearing on a screen.
Runs on the screens you already have · works offline · one console for every site
Now serving A302 · Counter 4
No names on screen
0Patient names on display
1Console for every site
InstantAll-screen emergency takeover
OfflineScreens keep playing in an outage
Queue & patient flow
Everyone waiting knows where they stand.
Token numbers, the counter or room to go to, and an honest wait estimate. Nobody has to hover at reception asking if they've been forgotten.
Token, not name
Patients are called by number or initials — nothing on screen identifies anyone.
Routed by department
Pharmacy, lab, imaging and consultation each run their own queue on the same platform.
Text when it's their turn
People can wait in the car or the café instead of filling your waiting room.
Half the screen for information
Health guidance, clinic notices and opening hours run beside the numbers.
Six jobs one screen can do.
Improve the patient experience
Wait times, appointment queues, wayfinding, wellness content and clinician availability — informed people wait more calmly.
Simplify wayfinding
Interactive and static maps for large campuses and multi-floor buildings, so nobody arrives late because they got lost.
Manage patient flow
Queue displays cut congestion at reception and send people to the right room or counter with minimal friction.
Broadcast emergencies
Take over every screen in the building instantly with evacuation or safety instructions, then hand them back.
Reach staff, not just patients
Back-of-house screens carry shift updates, policy changes and coordination notices to the people who need them.
Promote health awareness
Seasonal campaigns, vaccination drives and wellness guidance, scheduled ahead across every site.
Privacy by design
Built for rooms where names shouldn't be on screen.
A waiting room display is a public broadcast. Ours is designed to say only what a stranger in the room is allowed to hear.
Tokens or initials instead of full names
Department and counter shown, not the reason for the visit
Role-based access — who can publish, who can only view
Content managed centrally, with an audit trail of what changed
Screens run offline, so a network outage doesn't blank the room
Tell us your privacy requirements on the demo call and we'll walk through exactly what each screen displays.
Wayfinding
Nobody should be late because the building is confusing.
Large campuses and multi-floor clinics are hard to navigate when you're anxious. Clear directional screens, floor plans and touch directories reduce the "where do I go?" questions your reception team answers all day.
Directional screens at lifts, junctions and entrances
Interactive floor plans and department directories
Touchscreen kiosks for self-service lookup
Content per floor, per wing, per entrance from one dashboard
Emergency messaging
One action, every screen, immediately.
When something goes wrong, the screens you use for wait times become the fastest way to reach everyone in the building at once.
Instant takeover of every display, or just one wing
Pre-built templates for evacuation, lockdown, weather and outages
Staff-area screens carry the operational detail patients don't need
Return to normal content in one action once it's over
Clinics & events
Fill the clinics people don't know you run.
Specialist availability, visiting consultant days, screening drives and education sessions — announced where patients are already sitting and looking at a screen.
Clinician profiles, specialities and availability
Screening campaigns and vaccination drives
Education sessions and community events
Scheduled weeks ahead, per site or per department
Ready-made content library
You don't have to make the content yourself.
The reason most clinic screens end up showing the same slide for eight months is that nobody has time to produce anything new. Retailr ships with a healthcare library you can drop straight into a playlist — pick a category, schedule it, done.
Category 02
Health & wellness
Seasonal awareness, prevention and lifestyle content, refreshed so the screen never looks stale.
Category 03
Clinic & practice information
Services, procedures and what to expect — the content that reduces repeat questions at reception.
Pick by category — build a playlist from the library the way you'd build one from your own files
Schedule it — different content for morning clinic, afternoon and closed hours
Mix with your own — library videos sit alongside your notices, queue numbers and clinic hours on the same screen
Per site or per department — the paediatric waiting room doesn't need the same loop as the pharmacy
Updated for you — new content added to the library, so the screen changes without anyone filming anything
Where the screens go
Every kind of practice, not just big hospitals.
Hospitals
Live navigation, security protocols and emergency announcements across a whole campus.
Waiting rooms
Wait times, health information and clinic notices that make the wait feel shorter.
Medical centres
Physician schedules, clinic hours and check-in instructions on the wall instead of at the desk.
Veterinary clinics
Pet care guidance, vaccination reminders and practice updates for waiting owners.
Pharmacies
Prescription queue numbers, health products and seasonal guidance at the counter.
Dental practices
Oral health guidance, treatment explainers and reminders that improve follow-through.
Signage platform
Everything the screens themselves can do.
The same platform that runs restaurants and retail — with the features a facilities team actually asks about.
Any file type
Images, video, PDFs and presentations from the file systems you already use.
Built-in apps & feeds
Weather, clocks, news and live feeds alongside your own content.
Dynamic playlists
Mix visuals, video and widgets; content rotates automatically.
Flexible scheduling
By time of day, day of week or specific dates — clinic hours included.
Landscape or portrait
Both orientations, so screens fit the corridor rather than the other way round.
Custom screen zones
Split a display — queue numbers, health content and a live clock at once.
Offline playback
Screens don't go blank in an outage. Content stays downloaded and keeps playing.
Automatic reboots
Scheduled restarts keep displays healthy without anyone unplugging anything.
Built-in editor
Design and manage content in the dashboard — no extra tools to license.
Roles & approvals
Different access per site and per department, with approval steps.
Content analytics
Track what played and when, with exportable reports.
Interactive kiosks
Touch directories, check-in and self-service lookup on the same platform.
The things people ask us first.
Do patient names ever appear on screen?
Not by default. Displays call tokens or initials, with the counter or room to attend. What each screen shows is configurable, and we'll walk through it with you before go-live.
Can it integrate with our existing systems?
Retailr connects to queue management and other facility systems so displays stay accurate without manual updates. We'll confirm your specific systems on the demo call.
Can we update content remotely?
Yes. One dashboard covers every screen, department and site, with scheduling ahead of time.
What happens during a network outage?
Screens keep playing the content already downloaded, then sync when the connection returns.
How fast can we push an emergency message?
Immediately, to every screen or a selected zone, using a pre-built template. One action returns everything to normal afterwards.
Do we need new displays?
Usually not. A small player plugs into the HDMI port on screens you already have.
Show us your waiting room.
Tell us how patients queue and navigate today, and we'll map it onto the screens you already have — including exactly what each one would display.