Loyalty & Promotions
Turn a one-time guest into a regular you know by name.
Games on your screens get people to join. Your POS remembers what they order. Every offer after that is built for that person — right down to the menu they see when they scan the table.
Built into your POS. Delivered by SMS, WhatsApp and your own screens.
Nobody fills in a signup form. Everybody spins a wheel.
Put a game on the screen people are already staring at. They scan, play, win something small, and you've got a customer profile instead of an anonymous transaction.
Spin the wheel
The classic. Scan the QR on your menu board, spin on your own phone, win a small prize you set the odds for.
Scratch & win
A scratch card after checkout or on the order status screen — a reason to look at the receipt.
Streak rewards
Three visits this month unlocks something. Progress shows every time they order.
Mystery drop
A surprise offer that lands by SMS on a quiet Tuesday, timed to fill your slow hours.
You control every prize, the odds behind it and the total value you're willing to give away. Nothing is left to chance you didn't set.
Your screens are the signup desk.
The average restaurant asks people to join loyalty at the till, when the line is moving. Retailr asks while they're waiting, looking at a screen with nothing else to do.
See
A game or offer appears between menu content on your boards and window displays.
Scan
QR on the screen. No app to download, no form to fill in.
Play
They win something small and it lands in their wallet immediately.
Stay
You now have a profile, a channel and a reason for them to come back.
It lives inside your POS, not beside it.
Retailr runs as an app on your till. Points, offers and profiles attach to the actual transaction — no second tablet, no staff asking "are you in our loyalty program?"
A menu that already knows them.
When a returning guest scans the table QR, they don't get a generic menu. They get their name, their usual, and the things they actually eat — with the stuff they never order pushed down.
Custom menu per guest
Dietary preferences, spice level and past orders reshape what they see first.
Reorder in one tap
Regulars order their usual without reading the menu at all.
Offers that fit
A vegetarian never gets a steak promo. A coffee regular gets a morning deal.
Profiles they control
Guests set their own preferences and can opt out of messages any time.
Fine dining & hotels
Your crew greets them like a regular, because they are one.
When a returning guest scans the table code, the floor tablet shows the server who just sat down — their allergies, their wine, the table they asked for last time.
Then bring them back on purpose.
Win-back
Haven't seen someone in six weeks? An offer goes out without you noticing they'd gone.
Birthdays & anniversaries
Dated rewards that arrive on the day, not in a monthly batch.
Fill the quiet hours
Target the people who live nearby with a Tuesday-only offer.
Every channel
SMS, WhatsApp, your screens and your Google profile — from one campaign.
Questions we get asked.
Do customers need to download an app?
No. Everything runs in the phone browser after a QR scan — the game, the wallet and the personalised menu.
Who sets the prizes and the odds?
You do. Every segment, its probability and the total value you're prepared to give away are yours to configure.
Does it work with our POS?
Retailr runs as an app inside Clover and connects to Square, Lightspeed and others, so offers redeem on the till you already use.
What data do you collect about guests?
What they give you and what they order. Guests set their own preferences, can see their profile and can opt out of messaging at any time.
Can franchisees run their own promotions?
Yes, within the rules head office sets — local offers on approved templates, so the brand stays consistent.
Put a wheel on your screen and see who spins.
We'll set up a game, connect it to your POS and show you the profiles building up in week one.