COPYRIGHT & INTELLECTUAL PROPERTY POLICY

COPYRIGHT & INTELLECTUAL PROPERTY POLICY

COPYRIGHT & INTELLECTUAL PROPERTY POLICY

Last Updated: May 26, 2026

I Can Infotech Inc., a Canada federal corporation doing business as Retailr (“Retailr”, “Company”, “We”, “Us”, or “Our”), respects the intellectual property rights of others and expects its users to do the same.

This Copyright & Intellectual Property Policy (the “Policy”) applies to all content, graphics, menus, design templates, and media displayed, hosted, or streamed across our universal ecosystem, including the Retailr website, the Clover App, the Canva App extension, the Google Workspace integrated applications, and our native iOS (Apple App Store) and Android (Google Play Store) applications (collectively, the “Platform”).

If you believe that any material available on or through our Platform infringes upon any copyright or trademark that you own or control, please follow the procedures outlined below to notify our specialized compliance team.

1. EXPEDITED 72-HOUR COPYRIGHT REMOVAL POLICY

We recognize the importance of swift action when intellectual property is compromised. In addition to standard international and domestic statutory frameworks, Retailr provides an expedited evaluation and removal pathway for verified copyright owners.

If you identify any content displayed on our website or within our applications that infringes upon your copyrighted work, please contact us immediately at:

Email: [email protected]

Our Commitment:

Upon receipt of a valid, written notification at the email address above, if it is demonstrated and verified that the contested content is owned by the copyright claimant, we will remove the infringing content from our website and Platform within seventy-two (72) hours from the time of validation.

2. HOW TO SUBMIT A FORMAL COPYRIGHT INFRINGEMENT NOTICE

(Compliant with the Canadian Copyright Act Notice-and-Notice Regime and the Digital Millennium Copyright Act)

To ensure your request is processed smoothly, your written notice to [email protected] should include the following information:

  1. Identification of the Copyrighted Work: A clear description of the copyrighted work that you claim has been infringed (such as an original product photograph, branded menu graphic, or artistic design layout). If multiple works are involved, please provide a comprehensive list.

  2. Identification of the Infringing Material: A clear description and location of the material that you claim is infringing, including the exact URL, app marketplace interface, or specific merchant account location where it is displayed so that we can locate it.

  3. Your Contact Information: Your full name, mailing address, telephone number, and email address.

  4. Proof or Statement of Ownership: Documentation or a clear statement demonstrating that you are the lawful copyright owner or are legally authorized to act on behalf of the copyright owner.

  5. Statement of Good Faith: A statement by you that you have a good-faith belief that the disputed use of the material is not authorized by the copyright owner, its agent, or the law.

  6. Statement of Accuracy: A statement by you, made under penalty of perjury (where applicable by jurisdiction), that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

  7. Electronic or Physical Signature: A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

3. COUNTER-NOTIFICATION PROCEDURES

If your content was removed or disabled via our 72-hour expedited process or a standard legal notice, and you believe this occurred due to a mistake, misidentification, or that you possess the appropriate licenses/rights to use the content, you may submit a counter-notification to [email protected].

Your counter-notification must contain:

  • Identification of the material that was removed or disabled and the location where it previously appeared.

  • A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.

  • Your name, address, telephone number, and email address.

  • A statement that you consent to the jurisdiction of the Federal Court of Canada (or the appropriate federal court in the jurisdiction where your business operates) and that you will accept service of process from the person who provided the original infringement notification.

  • Your physical or electronic signature.

Upon receiving a valid counter-notification, Retailr may, at its discretion, forward it to the original complaining party or restore the material if the disputing parties resolve the conflict or fail to pursue formal legal action.

4. TRADEMARK INFRINGEMENT POLICY

Retailr also prohibits the unauthorized use of registered and protected trademarks on its Platform. If you believe a merchant or user is utilizing your registered trademark in a way that causes consumer confusion or constitutes trademark infringement (such as unauthorized logo placement on digital signage menu boards or custom Canva configurations), please email a detailed report to [email protected].

Your trademark notice must include the registration number of your trademark, the jurisdictions in which it is registered, the categories of goods/services covered, and direct evidence of the unauthorized, confusing use within our Applications.

5. REPEAT INFRINGER POLICY

In accordance with our core Software Services Agreement and applicable platform distribution guidelines, Retailr maintains a strict repeat infringer policy.

If a merchant account or specific restaurant location repeatedly uploads infringing media assets, ignores copyright warnings, or triggers multiple verified intellectual property complaints without submitting valid counter-notices, Retailr reserves the absolute right to suspend, terminate, or permanently delete the merchant’s account and access to all active Modules (Menu, Orders, Reputation, Retention).

6. LEGAL MATTERS AND CONTACT

This Policy is governed by and construed in accordance with the federal laws of Canada and the provincial laws of Ontario. For any further structural inquiries, administrative system clearances, or to execute your expedited 72-hour removal request, please direct all formal correspondence to:

I Can Infotech Inc.

Attention: Managing Director / IP Compliance

Email: [email protected]