Account Deletion Policy
At Retailr’s Digital Solution, we value your privacy and control over your personal information. This policy outlines the procedures for deleting user accounts from our platform.
1. Request for Account Deletion
- Contacting our support team at [email protected]
- Using the account settings page on our platform
- Identity verification may be required for security purposes.
2. Processing Time
- Account deletion requests are typically processed within a few business days.
- A confirmation email will be sent once the account has been successfully deleted.
3. Effect of Account Deletion
- All personal data, including account information, profiles, and associated content, will be permanently removed.
- This process is irreversible.
- Some data may be retained for legal obligations, dispute resolution, or agreement enforcement.
4. Data Retention
- Certain information, like billing records, may be retained to comply with financial regulations.
- Data that does not directly identify a user, such as aggregated analytics, may be kept for business analysis and reporting.
5. Exceptions
- Account deletion requests may be denied if the account is involved in ongoing investigations or if there are outstanding financial obligations.
- Users may not be able to delete accounts linked to essential services that could disrupt ongoing commitments.
6. Reactivation
- Once an account is deleted, it cannot be reactivated, and all associated data will be permanently lost.
- Users wishing to return to our platform will need to create a new account.
7. Contact Us
- For any questions about this Account Deletion Policy or assistance, please reach out to us at [email protected].
- By using our platform, you acknowledge and agree to this Account Deletion Policy.